Prescription refill

Request a Prescription, a doctor will be in touch.

Request a Prescription — a medical doctor will review your request and get in touch with you.

  • • R500 — per request
  • • Reviewed by a medical doctor
  • • Electronic delivery by email
Start Your Refill

How it works

01

Request your prescription

Complete the short form with your medication details and personal information.

02

Doctor review

A medical doctor reviews your request and assesses your prescription needs.

03

We get in touch

The doctor contacts you with your prescription. Your script is emailed once issued.

What's included

Doctor-reviewed

Each request reviewed by a qualified GP

Fast turnaround

Reviewed within 24 hours where possible

Transparent pricing

R500 per request, no hidden costs

Electronic delivery

PDF sent securely to your inbox

Prescription refills are for existing patients with a valid prior prescription. Not for controlled substances or emergency needs. For medical emergencies, call 10177 (EMS) or go to your nearest emergency room.

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Frequently asked questions

Complete the online questionnaire about your medication and medical history. A registered doctor reviews it and, if appropriate, issues your repeat script within 24 hours.

R500 per prescription request at Aliento. No hidden fees.

Repeat prescriptions for ongoing, stable conditions are most suitable. Certain medicines — including some controlled substances — require a fuller consultation; the doctor will advise you.

Prescriptions are reviewed and the doctor gets in touch within 24 hours of your questionnaire being submitted.

Once issued, your script is sent to the pharmacy of your choice for collection or delivery. The pharmacy handles dispensing.